Records Clerk, Complaints and Practice Investigations

Job No: CPSBC130
Location: Vancouver, BC

(Temporary contract)

POSITION SUMMARY

Reporting to the director, complaints and practice investigations, the records clerk is responsible for sorting and classifying documents received and generated by the College for integration into the file system. The clerk is responsible for the timely culling and preparing of files and boxes to archival and inactive records storage.

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to the following:

Records management

  • provide operational support to the department in maintaining on-site and off-site records storage facilities
  • coordinate the transfer, retrieval and destruction of records according to departmental guidelines
    • initiate records transfers and implement records retention and disposition schedules
    • prepare a variety of listings, labels, indexes, cards
    • accurately prepare all necessary paperwork
    • ensure that records are complete, fully cross-indexed and secured
    • process requests archival records stored in central areas and/or off-site storage facilities
    • maintain related records and statistics
    • verify content of boxes of records against listings prior to transferring to inactive storage or for destruction
    • process patient medical records that are in custody of the College

SKILLS AND QUALIFICATIONS

Required skills and qualifications include:

  • experience working in areas of records management and information retrieval services
  • ability to exercise tact and discretion when handling sensitive and confidential information
  • ability to maintain attention to detail, prioritize and complete tasks in a timely manner with little supervision
  • effective organizational and verbal and written communication skills
  • ability to work independently and to work well with others as part of a team
  • strong working knowledge and experience using Microsoft Word, Excel, and Access, and keyboarding skills of at least 45 words per minute
  • must be able to perform physical tasks, such as standing for long periods of time and lifting boxes up to 40 lbs

The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment, opportunities for personal and professional growth, and a comprehensive benefits package.

Click here to download the position description.

How To Apply

All applications for this position must be submitted via this page.

Please read through all of the questions; you may wish to prepare your responses in a Word document before you start filling out the fields below. 

To begin the application process, complete the questions below. You will have the opportunity to attach your resume and other documents on the next page. Note: You must submit your resume online. Ensure you have your resume ready to attach. 

We thank all applicants for their interest; however, only those selected for interview will be contacted.

 

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College of Physicians and Surgeons of British Columbia